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Frequently Asked Questions 

Why Earle Haven?

Earle Haven is one of the leading Retirement Villages, promising exceptionally low pricing while standing by remarkable results. Our village is home to a large community who have the opportunity to indulge in leisure activities, social events and gatherings, participate in all kinds of groups in the palm of their hands. With over 500 homes, our village is nothing short of accommodating to all.

Where is Earle Haven located?

Earle Haven is located on Queensland’s Gold Coast. Situated in Nerang next to an extensive list of shops, facilities and entertainment is where you can find us. Both Woolworths and Coles are within a 5-minute drive of Earle Haven, situated at separate shopping centres which host a number of useful stores.

What variety of units does Earle Haven have to offer? What are key differences between ILU and SA living?

Aged Couple Sitting Next

Earle Haven offers an array of homes. Starting with as little as a studio apartment all the way up to 3-bedroom homes. Our Serviced Apartments (SA) are located within our Lodge facility. Serviced apartments host Studio, 1- and 2-bedroom apartments. 

Serviced apartments are assisted living, coming along with 3 meals per day, heavy laundry services and weekly unit cleanings.

Our Individual Living Units (ILU) lean more towards traditional homing. With larger floor areas, these homes can be seen more as units and houses as opposed to apartments.

What makes me eligible to live at Earle Haven?

Earle Haven Retirement Village requires residents to be at least 55 years old.

Does Earle Haven offer care assistance?

What monthly fees apply?

All residents receive an invoice within the first couple days of the month for their General Service Fees. 

How often are the monthly fees increased?

The value of Monthly General Service Fees are subject to change each year. Fees are annually increased in regulation of the C.P.I. 

What is covered by the monthly fees?

Your monthly bill covers costs for General Service Fund fees along with Maintenance Reserve Fund fees.

Yes. Earle Haven’s inhouse care team offers a range of services to assist you in simple living. Some of the services offered are medication assistance, dress assistance, tray services and social visits and much more.

What facilities does Earle Haven have on offer?

•    Heated pool
•    Heated spa
•    BBQ Area
•    Clubhouse
•    Auditorium
•    Acacia Lounge
•    Cards room
•    Hobby room
•    Church

•    Bowling greens
•    Croquet greens
•    Library
•    Restaurant 
•    Cafe
•    Onsite Doctors
•    Onsite Hairdresser
•    Onsite Audiologist
•    Onsite Pediatrist 

Am I eligible for rebate?

You are able to complete a City of Gold Coast Application for Pension Rate Remission for Non-Homeowners. This application is then lodged by our Legal team to the City of Gold Coast where they will ultimately make the decision on whether or not you are granted the rate rebate. 
If you are eligible and successful, every 6 months you will see your General Service fees discounted. 

Do I get an input on communal topics within the village?

Yes! Earle Haven has a team of committee members who voice topics residents have to management in order to get information given by residents onboard to management. 

Can I have people stay with me? 

Yes! You may have visitors for up to a 2-week period before you must inform management. This is simply so we are able to record and keep a track of people within the village.

Can visitors use our restaurant and coffee shop?

Yes! We welcome all residents and their fellow visitors to utilise our offered facilities. 

Where am I able to park my car?

All Independent living units come along with their own designated parking space. Additionally, throughout the village there are a number of visitor parking spaces which allow your guests ease when staying. 

Is transportation available?

Yes. Earle Haven has a bus which takes trips daily. The destination schedule is run on a weekly basis, taking you to locations such as Nerang My Centre, Nerang Mall, Westfield Helensvale and Pacific Fair, all with stops along the way.

What’s on at Earle Haven?

Each month, Earle Haven traditionally has functions which you are able to attend. Events like Christmas in July, St. Patrick’s Day, Australia Day, Captain’s Catch and much more. We also host bus trips over to special and fun destinations such as bowls clubs, gallery’s, pubs, RSLs and much more! 

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